Work with us

Go Study Australia is seeking a dynamic and results-driven State Manager to lead our sales and customer service strategy in your region. This pivotal role will involve driving business growth while ensuring exceptional support for international students. As a leader in the education consultancy industry, we provide expert advice and guidance to students, promoting and selling courses and services that help them achieve their academic goals in Australia.
If you are passionate about international education, have leadership experience, and are driven to make a positive impact, we would love to hear from you!
Join Go Study Australia and help shape the future of international education while making a difference in students’ lives!

KEY RESPONSIBILITIES

• Sales & Leadership: Lead, train, and mentor the sales team to consistently meet and exceed monthly sales targets, aligned with NextEd’s budget cycle.
• Student Retention & Engagement: Collaborate with the Country Manager to develop effective retention strategies and drive student engagement through various initiatives.
• Course & Product Promotion: Sell courses and Go Study Australia products, assisting students in selecting the right programs and supporting their journey in Australia.
• Team Management & Development: Oversee day-to-day team operations, including scheduling, payroll, and professional development, ensuring a high-performance culture.
• Customer Service Excellence: Maintain high levels of customer service, ensuring all students receive personalized support, including orientation, job search assistance, and general welfare.
• Marketing Initiatives: Support the marketing team in executing engagement plans, events, and campaigns to increase enrollments and expand the student base.
• Lead generation: Drive lead generation through student-focused events, social networking, and outreach efforts.
• Reporting & Market Analysis: Prepare and analyze sales reports, forecasts, and market insights to monitor team performance and inform strategic decisions.
• Managing Partnerships: Build and maintain strong relationships with partner schools, colleges, accommodation providers, migration services, and other key collaborators to ensure mutually beneficial collaborations, enhance service quality, and drive growth opportunities.

SKILLS AND EXPERIENCE REQUIRED:

• A Bachelor’s Degree or higher level of education
• Proven experience in sales management, team leadership, and education consultancy
• Excellent written and verbal English communication skills, with the ability to explain complex immigration matters in an easily understandable way
• Ability to work both independently and as part of a team.
• Profiency Spanish speaker
• Preferred fluency in other languages (Portuguese, French or Italian)
• Significant experience in marketing or sales to International Students
• Strong interpersonal and communication skills, with the ability to build relationships with students, partners, and stakeholders
• Knowledge of the international student journey, and needs of international students in Australia ∙ Experience in student counselling and education sales
• Ability to manage multiple priorities in a fast-paced environment, ensuring quality service and meeting sales targets
• Passion for international education and a commitment to supporting students throughout their journey.
• Strong understanding of the ESOS Act and compliance with relevant regulations.
• Experience with CRM systems and data management to maintain accurate records and communication.

PERFORMANCE METRICS:

• Achieve consistent sales targets and drive lead-to-sales conversions.
• Maintain high levels of student satisfaction, ensuring positive student feedback, referrals, and retention.
• Grow the student community and contribute to the overall success of Go Study Australia.

Additional Information:

This position is primarily office-based, but will require attendance at various student engagement activities outside of standard office hours. Flexibility and a commitment to fostering strong student relationships are key aspects of this role.

Job type:

Full time, Monday to Friday

Supplementary Pay:

Commission and Performance bonus

Experience:

Sales and marketing:
1 year (Preferred)

Work Authorisation:

Australia (Required) and in person

Please apply with a cover letter outlining who you are, your connections to the community and why you would be an amazing local advisor – send to ilenia.amore@gostudy.com.au

Go Study Australia supports more than 4000 students to study, live and work in Australia each year. We have 14 offices across Europe, Latin America and Australia. We are leaders in Australian education and provide full support for students on their educational journey.

The role of a Student Advisor is primarily focused on student support and mentoring to ensure that all Go Study leads and students have a successful experience in Australia. The Student Advisor will give unbiased, comprehensive information to help students choose a course according to their profile, financial constraints, future aspirations, and interests. This role includes a range of responsibilities and plays a critical role in the Australian journey of Go Study’s clients.

KEY RESPONSIBILITIES

• Introduce a range of courses, student accommodation and homestay.
• Interact with the international students community online and offline to build awareness of Go Study Australia and our services.
• Work within the guidelines as detailed in the ESOS Act.
• Ensure that all students and leads get the best possible service at all times.
• Provide full support for the students coming from overseas. 
• Maintain confidentiality in regard to all student data, personal, financial, administration and course-related records, and other documents.
• Use of CRM according to internal policies and procedures
• Maintain a proactive and supportive attitude
• Participate and contribute to the Go Study community and marketing events.
• Organise and attend Events

ENVIRONMENTAL REQUIREMENTS

• This position requires work from an office-based location and does not require regular interstate travel.
• This position may require work beyond standard hours depending on market needs.

YOUR PROFILE:

• Passionate about providing excellent student service to our international students
• Well-connected to the Japanese international student community
• Excellent organizational skills and great attention to detail
• Very sociable and able to communicate well with all sorts of people
• A team player who wants to make a real difference
• Outgoing, friendly and relatable
• You must have lived in Australia for at least 6 months

Your skills and Experience:

• Sales Driven
• Excellent English skills (mandatory)
• Profiency Japanese speaker (mandatory)
• Marketing and Sales
• Networking/Community Management
• Event coordinator
• Experience studying in Australia as an international student
• Outgoing, friendly and relatable
• Desire to help and assist students who need advice and support
• Target-driven and focused on meeting KPIs
• WWCC mandatory

Please apply with a cover letter outlining who you are, your connections to the community and why you would be an amazing student advisor – send to hikari.hirai@gostudy.com.au